Wednesday, November 28, 2007

Crystal Serenity Fire; Minor Damage Fixed

On November 17 while docked in Bermuda, a small fire broke out in Crystal Serenity's engine room. The flames were contained within one piece of equipment and were put out quickly. The crew and guests were not at risk during this incident.

Unfortunately, the fire necessitated the shutdown of one of six engines aboard the Serenity. This reduced sailing speed and meant a four-hour delay in returning to Miami for disembarkation. Crystal's staff worked hard to assist all passengers—those that booked Crystal air and those who made their plans independently—with any necessary adjustments to flights and land transportation.

Spare parts and mechanics met the Serenity at Miami where the repairs were made before the ship's turnaround to welcome guests aboard voyage #7328 (Tropical Passage through the Panama Canal).

For more information about Crystal Cruises, visit their website.

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