Windstar fans who've booked a cruise for this winter/spring have been receiving word from the cruise line regarding a change to their tipping policy. Here is an e-mail that Windstar has been circulating:
"We are changing our policy. Our crew works very hard to make sure that every aspect of your cruise meets the highest standards. This includes those crewmembers who serve you directly, such as wait staff, beverage servers and the stewards who service your stateroom each day. There are also many others who support their efforts whom you may never meet, such as galley and laundry staff. To ensure that the efforts of all of our crewmembers are recognized and rewarded, a Hotel Service Charge of $11 per passenger is automatically added to each guest’s shipboard account on a daily basis. If our service exceeds or fails to meet your expectations, you are free to adjust this amount at the end of the cruise. In addition, a 15% Beverage Service Charge is automatically added to bar charges and dining room wine purchases. These charges are paid entirely to Windstar crewmembers, and represent an important part of their compensation.
In terminals, airports, ports of call and on shore excursions, we suggest that you extend gratuities consistent with customary local practices.
Implementation of this policy takes place on the Wind Spirit and Wind Star December 9, 2006 and the Wind Surf December 16, 2006."
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